Contact

How Can We Help Today?

Owned and operated by SWO Group Holdings LLC, our team is ready to answer questions about equipment, orders, or anything in between.

We typically respond within 24 hours
Reach Us

Choose Your Preferred Channel

Email
support@SportsRenewalUSA.com
Within 24 hours
Phone
(555) 000-0000
Mon-Fri, 9 AM - 5 PM PST
Common Questions

Frequently Asked Questions

How long does shipping take?

Handling time is 1 to 3 business days, and transit typically takes 5 to 8 business days. We offer Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).

How can I track my order?

Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment from our warehouse to your door.

What is your return policy?

We offer 30-Day Returns on eligible items. Please review our Return Policy page for full details on conditions and how to initiate a return.

Can I exchange an item for a different model?

Exchanges are handled on a case-by-case basis within the return window. Send us an email or give us a call and we will walk you through the process for swapping equipment.

How do I choose between a treadmill and a squat rack for my home gym?

It depends on your training priorities. If cardio and endurance are your focus, a treadmill is a strong starting point. If strength training is more your style, a squat rack gives you a versatile foundation to build around.

What should I consider before purchasing a golf simulator or launch monitor?

Think about available space, ceiling height, and whether you want a full simulator setup or a portable launch monitor you can take to the range. Our product descriptions include recommended room dimensions to help you plan.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

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Order Status or Tracking
Shipping or Delivery Question
Returns or Exchanges
Product Information
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Availability

Business Hours

Monday – Friday 9:00 AM - 5:00 PM PST
Saturday – Sunday Closed
Our Promise

Our Commitment to You

Quick Replies

Most emails are answered within 24 hours so you can get back to planning your setup.

Secure Shopping

Your personal and payment information is protected by industry-standard encryption at every step.

30-Day Returns

Not the right fit for your space or goals? Our return policy gives you 30 days to decide.

Free Continental Shipping

Most orders ship free within the Continental U.S., with no order minimum required.